Understand the service first
Map how a request enters, who owns it, what approvals are needed, and how completion is measured. This process view makes platform configuration purposeful.
Practice a workflow end to end
In an authorized training environment, create a sample request with fields, rules, approvals, and reporting. Test different user roles and exception cases.
Grow toward platform responsibility
Explore implementation, data quality, integrations, and change governance. Keep a record of design decisions and handover guidance, not only screenshots of the finished form.